We provide comprehensive support to ensure your long-term success with OmniStar. Every client receives a dedicated Customer Success Manager, access to our 800+ article Wiki library, and personalised training tailored to your specific system configuration. Our Support team provides prompt technical assistance via phone, email, or our support portal. You'll also benefit from:
- Configurable in-system tutorials that adapt to your needs
- Regular training sessions covering SmartForms, workflows, and reporting
- Quarterly business reviews and optimisation recommendations
- Access to our user community for peer networking and best practices
We view go-live as the beginning of our partnership. Your success drives our success and we're committed to supporting your evolving needs and helping you maximise your impact.